Privacy Policy

How JOUZ SARL collects, uses and protects your personal data.

Last updated: 21 September 2026

This Privacy Policy explains how JOUZ SARL (“JOUZ”, “we”, “us”), operating as JOUZ Technologies, collects, uses and protects personal data when you visit www.jouz.tech, contact us, or use our services.

1. Data controller

  • Controller: JOUZ SARL
  • Email: hello@jouz.tech
  • Phone: +237 693 176 973
  • Addresses: Yaoundé – Lycée de Biyem‑Assi · Douala – École Publique de Bonamoussadi, Cameroon

2. Data we collect

Depending on how you interact with us, we may process:

  • Identity & contact data — name, email, phone, company, role
  • Project / inquiry data — messages sent via our contact forms or email
  • Contract & billing data — information required to quote, contract and invoice our services (including payment references processed by payment providers such as Flutterwave)
  • Technical data — IP address, browser/device type, pages visited, approximate location (via server logs or analytics, if enabled)
  • Cookie / preference data — as described in our Cookies policy

We do not intentionally collect special-category data through this website.

3. Purposes & legal bases

  • Respond to inquiries and provide services — performance of a contract or pre‑contractual steps
  • Manage billing, payments and refunds — contract performance and legal obligations
  • Improve our website and security — legitimate interest (service quality, fraud prevention)
  • Send commercial communications — only with your consent or where otherwise permitted by law

4. Sharing of data

We may share personal data with:

  • Hosting, email and analytics providers acting as processors on our instructions
  • Payment processors (e.g. Flutterwave) when you make a payment — they process data under their own terms
  • Professional advisers and authorities when required by law or to protect our rights

We do not sell personal data.

5. International transfers

Some providers may process data outside Cameroon. Where applicable, we take reasonable measures to protect personal data in line with this policy and applicable law.

6. Retention

We keep personal data only as long as necessary for the purposes above: typically for the duration of the commercial relationship plus applicable legal retention periods (e.g. accounting), or until you withdraw consent for optional processing.

7. Security

We apply appropriate technical and organisational measures (access control, encrypted transport, least privilege, secure development practices) to protect personal data against unauthorised access, loss or alteration.

8. Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction or objection, and data portability where relevant. To exercise your rights, contact hello@jouz.tech with the subject line “Privacy request”.

9. Children

Our website and B2B services are not directed at children under 16.

10. Changes

We may update this policy from time to time. The “Last updated” date at the top will be revised accordingly. Material changes may also be communicated on the website or by email.

11. Contact

Questions about this Privacy Policy: hello@jouz.tech · +237 693 176 973

Politique de confidentialité - JOUZ Technologies